Privacy Policy for loravendix.com

We respect your privacy and apply strict safeguards to personal data processed through our website.

Policy Introduction and Overview

This Privacy Policy describes how loravendix.com collects, uses, and protects your information in accordance with Australian law. We follow best practices to ensure all data handling is transparent, secure, and appropriate.

By using our website, you agree to the terms of this policy and understand our methods of data collection and use. Your ongoing trust is our priority.

How We Collect Data

Information may be collected when you interact with our website, use contact forms, or communicate with our team. Only necessary data is processed, and we never sell your information.

Directly Provided Information

  • Contact details you enter in online forms
  • Details sent via email correspondence
  • Questions and feedback submitted to our team
  • Information you provide for a consultation request
  • Other voluntary submissions on this website

Automatically Collected Data

  • Device type, browser version, or operating system
  • Website usage statistics and interactions
  • IP address and general location data
  • Referral and exit page tracking information
  • Cookie-based activity and user preferences

How We Use Your Data

Your information is exclusively used for service delivery, internal review, communication, and legal compliance. Data will not be used for unauthorized marketing.

  • Responding to your enquiries and requests
  • Providing consultations or information
  • Improving website content or functionality
  • Ensuring legal and regulatory compliance
  • Security and fraud prevention procedures
  • Service analytics and trend analysis
  • Maintaining accurate records and backups

Our Commitment: loravendix.com maintains strict standards for data security and complies fully with Australia’s privacy legislation to protect all information entrusted to us.

When Data May Be Shared

We only disclose data to trusted service providers or when legally required. All vendors must comply with confidentiality and data protection standards.

Third-Party Service Providers

Vendors are limited to specific functions such as web hosting, analytics, or support. They cannot use your data for their own purposes.

Legal Obligations

We may share information in response to lawful requests or government requirements.

Anonymous Statistical Use

We may create non-identifiable aggregated data for research or insights.

Your Privacy Rights

You have rights under the Privacy Act to access, correct, or delete your data. Requests can be made using the contact details below.

  • Request access to the information we hold
  • Rectify inaccurate or incomplete information
  • Request deletion where appropriate
  • Obtain a copy in a transferable format
  • Object to processing under specific conditions
  • Request processing to be restricted

For any privacy queries or to exercise your rights, please contact our privacy officer at the email below.

Data Security and Protection

We apply technical and organisational safeguards such as encryption, access controls, and staff training so your data remains secure.

Technical Security Measures

  • SSL encryption for website data transfer
  • Firewall and anti-malware implementation
  • Regular security system updates
  • Backup routines for business continuity

Organisational Security Measures

  • Restricted data access for authorised staff only
  • Ongoing privacy training and awareness
  • Periodic internal compliance reviews
  • Strong confidentiality policies for all staff

How Long Data Is Kept

Information is only held as long as necessary for service provision, compliance, or legal obligations. Afterward, records are safely deleted.

  • Personal account and login credentials
  • Consultation notes and summaries
  • Communications between you and our team
  • Details used for payments or receipts
  • Items used for permitted communications

Retention periods are defined by regulatory requirements or business need.

Transfers Outside Australia

If your information is transferred overseas, loravendix.com takes steps to ensure an adequate standard of data protection is maintained.

  • Use of secure, compliant service providers
  • Encrypted transmission for sensitive data
  • Binding agreements for international partners
  • Review of supplier security practices

Use of Cookies

loravendix.com uses cookies to deliver a tailored browsing experience and analyse site traffic. Details on cookies can be found in our Cookie Policy.

Types of Cookies Used

  • Strictly required for site operation
  • Monitor and analyse site performance
  • Store user preferences securely
  • Enhance usability and features

You can manage and control cookies in your browser settings.

Changes to This Policy

loravendix.com will review this policy regularly and make updates to reflect changes in legislation or operations.

  • Policy updates published on this page
  • Notice sent for significant changes
  • Option to review before changes apply
  • Date of revisions is always indicated

Ongoing use of the site means acceptance of changes.

Contacting Us About Privacy

You may contact our privacy officer with any questions or privacy-related requests.

loravendix

95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia

Phone: +61.2.9113.3670

Email: content@loravendix.com

Last updated: November 12, 2025

Effective date: November 12, 2025